U.S. Ordering Information

Distributors

Several products are also available through national or regional distributors.

Purchasing Information:

Purchasing Options:

• Direct from Rockville location via phone, fax, or email.
• Some products available through distributors.

Order Minimum - $20
Payment Methods and Terms:

• Purchase Order Numbers with an established account.
• Credit cards (Mastercard, VISA)
• Payment Terms - Net 20 days

Shipping Practices:

• Shipped prepaid from Rockville, shipping charges added to invoice.
• Same or next day shipping for items in-stock.
• Standard shipment is by UPS Ground (~5 working days in transit).
• Express shipping available on request.

Warranties

The one year warranty includes parts and repair labor by Inotech Biosystems (Rockville, MD), or instrument replacement at Inotech's option. Customer is responsible for shipment of defective instruments to Inotech's Rockville, MD office.

Servicing

On-site; or Rockville, MD; or Switzerland depending on location and service requirement.

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